I know i'm going to ruffle a few feathers with this one, but what the heck, I actually HOPE I ruffle more than a few! Windows Mobile is now in its 6th version and what is it biggest draw back? its still "Windows".
OS being one of the most important factors when getting a smartphone, there are still a number of OS options in the market for smartphones. However, Symbian is the most prolific and mature OS for these devices by far. So for the most users this choice is made easier compared to other factors when looking for a smartphone. Though there is a small faction of users, who still feel Windows Mobile might be the right choice when getting their first (and possibly second) smartphone. A little puzzling as it might be, lets consider what type of users might fall under this category:
a. American users:
Obviously not the smartest of the smartphone users on the planet. Many of the American mobile phone users are still learning to SMS. No wonder its the only place on earth where Symbian users are still a minority. The cave dwelling Taliban are rumoured to be more mobile savvy than the average american citizen.

b. First time smartphone users:
Many smartphone users are still first timers and coming from a PC background so they feel a Windows Mobile based phone might be easier to use than a Symbian one. An unfortunate assumption which often leads such users to a lengthy cycle of frustration from one WM phone to another till they finally make the jump to a better OS (google on it a bit).
c. Mislead by the name "Windows" Mobile:
Some new users are under the impression that having Windows Mobile means the smartphone would have better support for MS Office files, and sync better with their PC windows. This might be an unfortunate assumption and they cant be blamed for it. One would expect a Microsoft OS to work better Microsoft's own products. New users somehow believe that a Windows Mobile phone would give better usage of MS Office files or online services from MSN, and better synchronization with their Windows based PC. But then again... what a silly assumption. How can someone not be aware of the unreliability and sluggishness that is synonymous with Windows name. Ironically Windows Mobile is probably the worst OS in this regard (arguably right? so go on and argue).
d. Little hand-held PC:
There are still people who think having a smartphone is like having a hand held PC that can make phone calls. Such users might feel that "rebooting" the phone now and then, just like the PC, is normal. That it is normal for their smartphone to keep getting sluggish if not rebooted now and then (google on it, will ya?), it is normal for the OS to suck the life (battery life) out of the phone. They have just learned to live with the frustration and take it as the norm. So with such low expectations, they can kinda cope with the frustrations of Windows Mobile.
You're not getting the picture yet? let me share one of the postings on Gizmodo. This message was posted as a response to an article about frustrations with Windows Mobile 6 on the Moto Q9m:
"Maybe using a touchscreen Pocket PC makes me immune to these frustrations. I dont see how a non-touchscreen Q should be compared to a touchscreen Iphone for usability".
Fortunately, users tend to change our phone (even smartphones) far quicker than they change their PC or any of their other electronic devices for that matter. So its still not a big loss if their first smartphone is not the right one.
And by the way... if any of you got any issues with this post, let me give you some idea what kind of mobile phones I use:

Bilal
http://elanist.com/bilal
OS being one of the most important factors when getting a smartphone, there are still a number of OS options in the market for smartphones. However, Symbian is the most prolific and mature OS for these devices by far. So for the most users this choice is made easier compared to other factors when looking for a smartphone. Though there is a small faction of users, who still feel Windows Mobile might be the right choice when getting their first (and possibly second) smartphone. A little puzzling as it might be, lets consider what type of users might fall under this category:
a. American users:
Obviously not the smartest of the smartphone users on the planet. Many of the American mobile phone users are still learning to SMS. No wonder its the only place on earth where Symbian users are still a minority. The cave dwelling Taliban are rumoured to be more mobile savvy than the average american citizen.

b. First time smartphone users:
Many smartphone users are still first timers and coming from a PC background so they feel a Windows Mobile based phone might be easier to use than a Symbian one. An unfortunate assumption which often leads such users to a lengthy cycle of frustration from one WM phone to another till they finally make the jump to a better OS (google on it a bit).
c. Mislead by the name "Windows" Mobile:
Some new users are under the impression that having Windows Mobile means the smartphone would have better support for MS Office files, and sync better with their PC windows. This might be an unfortunate assumption and they cant be blamed for it. One would expect a Microsoft OS to work better Microsoft's own products. New users somehow believe that a Windows Mobile phone would give better usage of MS Office files or online services from MSN, and better synchronization with their Windows based PC. But then again... what a silly assumption. How can someone not be aware of the unreliability and sluggishness that is synonymous with Windows name. Ironically Windows Mobile is probably the worst OS in this regard (arguably right? so go on and argue).
d. Little hand-held PC:
There are still people who think having a smartphone is like having a hand held PC that can make phone calls. Such users might feel that "rebooting" the phone now and then, just like the PC, is normal. That it is normal for their smartphone to keep getting sluggish if not rebooted now and then (google on it, will ya?), it is normal for the OS to suck the life (battery life) out of the phone. They have just learned to live with the frustration and take it as the norm. So with such low expectations, they can kinda cope with the frustrations of Windows Mobile.
You're not getting the picture yet? let me share one of the postings on Gizmodo. This message was posted as a response to an article about frustrations with Windows Mobile 6 on the Moto Q9m:
"Maybe using a touchscreen Pocket PC makes me immune to these frustrations. I dont see how a non-touchscreen Q should be compared to a touchscreen Iphone for usability".
Fortunately, users tend to change our phone (even smartphones) far quicker than they change their PC or any of their other electronic devices for that matter. So its still not a big loss if their first smartphone is not the right one.
And by the way... if any of you got any issues with this post, let me give you some idea what kind of mobile phones I use:

Bilal
http://elanist.com/bilal